Privacy Policy & SMS Terms of Service
Taylored Office Solutions, Inc. dba Taylored Business Solutions
Owner & Principal: Lanel Taylor
Last Updated: May 2026
Introduction
Taylored Office Solutions, Inc., doing business as Taylored Business Solutions (“Company,” “we,” “us,” or “our”), owned and operated by Lanel Taylor, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. Please read this policy carefully. By using our website or services, you agree to the terms of this policy.
SMS Consent — Internal Business Use Only
This SMS program is operated exclusively for internal business use by Lanel Taylor, owner of Taylored Office Solutions, Inc. The account owner is the sole intended recipient of all messages sent through this system. No third-party consumers receive messages under this program.
How consent is obtained: The account owner (Lanel Taylor) has provided explicit written consent to receive daily SMS reminders by registering her mobile number directly with Taylored Office Solutions, Inc. and texting START to the designated business number (+12086182072). Consent is documented internally and is not collected from the general public.
Message type: Daily productivity reminders sent to the account owner only. Frequency: Up to one message per day. Opt-out: Reply STOP at any time. Help: Reply HELP Rates: Message and data rates may apply.Information We Collect
Information you provide directly:
- Full name
- Business name and title
- Email address
- Phone number (including mobile)
- Mailing or business address
- Payment information (processed securely through third-party processors — we do not store card numbers)
- Any other information you choose to provide when contacting us or requesting services
Information collected automatically:
- IP address and general location data
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website or source
- Date and time of your visit
Information from third parties:
- Referral information from partners or affiliates
- Publicly available business information
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and communicate with you about our services
- Provide, deliver, and manage the services you request
- Send administrative communications such as confirmations, invoices, and updates
- Send SMS messages you have opted in to receive
- Improve our website and services
- Comply with legal obligations
- Protect against fraud or unauthorized activity
- Send service-related announcements when necessary
We will not use your information for any purpose not listed above without notifying you and, where required, obtaining your consent.
SMS Communications — Terms & Conditions
Taylored Business Solutions offers SMS messaging for business communications, service reminders, and productivity-related notifications.
Opt-In:
You may opt in to receive SMS messages by:
- Texting the keyword START to our designated business number
- Providing your mobile phone number verbally or in writing to Lanel Taylor or an authorized representative of Taylored Business Solutions
Opt-Out:
You may opt out at any time by replying STOP to any message you receive from us. Upon receipt of STOP, you will receive one final confirmation message and will be immediately unsubscribed. No further messages will be sent unless you opt in again.
Help:
For assistance, reply HELP to any message or contact us at lanelt@gmail.com.
Message Frequency:
Message frequency varies based on your service engagement and preferences. You may receive up to one message per day during active service periods.
Rates:
Message and data rates may apply. Charges are billed by your mobile carrier. Taylored Business Solutions does not charge separately for SMS communications.
Supported Carriers:
Our SMS services are available on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.
No Third-Party Sharing:
Your mobile phone number and SMS opt-in status will never be sold, rented, or shared with third parties for their own marketing purposes.
Program Description:
SMS messages from Taylored Business Solutions may include appointment reminders, service updates, productivity reminders, and business communications relevant to your relationship with us.
Sharing of Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist us in operating our business (such as payment processors, email platforms, or SMS delivery services), bound by confidentiality agreements
- Legal compliance: When required by law, court order, or governmental authority
- Protection of rights: When necessary to protect the rights, property, or safety of Taylored Business Solutions, our clients, or others
- Business transfer: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, maintain business records as required by law, and resolve any disputes. When your information is no longer needed, we securely delete or anonymize it.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.
Types of cookies we may use:
- Essential cookies: Required for basic website functionality
- Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics)
- Preference cookies: Remember your settings and preferences
Your Privacy Rights
California Residents (CCPA):
If you are a California resident, you have the right to:
- Know what personal information we collect and how it is used
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise these rights, contact us.
Nevada Residents:
Nevada residents may opt out of the future sale of personal information by contacting us through our contact page. We do not currently sell personal information.
European Residents (GDPR):
If you are located in the European Economic Area, you have rights including access, correction, deletion, restriction of processing, data portability, and the right to object. Our legal basis for processing is typically your consent or the performance of a contract. To exercise your rights, contact us.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our SMS Terms, please contact us:
Lanel Taylor
Taylored Office Solutions, Inc. dba Taylored Business Solutions
This policy applies to all services provided by Taylored Office Solutions, Inc. dba Taylored Business Solutions and all SMS communications sent under the Taylored Business Solutions name.